Privacy and cookies

Data Protection and Privacy Policy

RBC BlueBay recognises the need to treat any personal information it processes during the course of its business activities in an appropriate and lawful manner.

When you visit our website, our web server and third parties engaged by us collect some basic information such as your internet service provider's domain name and which pages you accessed on our site. We use this information only to analyse the use of our website to help guide improvements.

We will also use the information we collect in order to inform you about changes to our services and occasionally other information that we think may be of interest to you. If you do not wish to be kept informed by RBC BlueBay of information that we think might be of interest to you please let us know either (i) at any RBC BlueBay website/service registration process; or (ii) by using the Unsubscribe option in RBC BlueBay emails; or (iii) by writing to RBC BlueBay at its registered address or any other contact details provided on specific RBC BlueBay website pages/communications. For your security, communications may be taped or otherwise monitored by RBC BlueBay.

To read our general data protection regulation statement click here.

Cookie Policy

To help us deliver the highest levels of service, we may collect information about your use of our website. Don’t worry though – we have a number of processes in place to ensure that we respect your privacy.

What information do you collect and why?

We may also use cookies to collect information about your visit to our website. Cookies are small files stored on the hard drive of your computer which help us to improve our site and deliver a more personalised service. By storing information such as location and web pages visited, we can improve your browsing experience and the quality of the services we provide you. We can also keep you informed with information we think could be of interest. You do not need to supply any information if you don’t want to. You can change your cookie preferences by changing the setting on your web browser to delete or reject cookies. If you delete or reject cookies, you may be unable to access parts of our website.

Which cookies do you use?

Cookies are typically categorised as ‘session’ or ‘persistent’ cookies. Session cookies store details of progression through a website and are erased when the browser window is closed. Persistent cookies store user preferences for current and successive visits. In either case, cookies do not collect information that can identify the user in some way. A breakdown of the cookies that we use on our website can be found below:

• Strictly necessary cookies (always active)
  These cookies are necessary for the website to function and to keep it secure. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  
  
• Performance cookies (can switch on / off)
  These cookies tell us how visitors use our website, allow us to count visits so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
  
  
• Functional cookies (can switch on / off)
  These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  
  
• Targeting cookies (can switch on / off)
  These Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.
  
  

For further information on cookies visit: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/. If you have any questions, comments or complaints about our privacy policy or how we use cookies or if you would prefer that we no longer use these services or if you wish to modify your preferences, please contact us at digital@bluebay.com.

What are cookies used for?

• To improve functionality
  This website uses cookies to monitor and improve operations and functionality. These cookies do not contain personal or financial information. They gather statistical data such as the average time spent on a particular page. This kind of information provides insight on how to improve the design, content and navigation of the website.

• Site personalisation
  This website uses cookies as a means of offering visitors a personalized experience for future visits. For example, a persistent cookie is used to record if you have accepted the use of cookies on the website. This cookie allows you to browse the website in future without being shown our cookie notice every time.

• Third party tracking Cookies
  This website uses Google Analytics to collect anonymous information about how people use this website. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users' computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google's privacy policy is available at http://www.google.com/privacypolicy.html.

Duration of any Cookies set

This website stores all categories of cookies for a duration of 365 days.