Privacy and cookies

Data Protection and Privacy Policy

RBC BlueBay recognises the need to treat any personal information it processes during the course of its business activities in an appropriate and lawful manner.

When you visit our website, our web server collects some basic information such as your internet service provider's domain name and which pages you accessed on our site. We use this information only to analyse the use of our website to help guide improvements.

We will also use the information we collect in order to inform you about changes to our services and occasionally other information that we think may be of interest to you. If you do not wish to be kept informed by RBC BlueBay of information that we think might be of interest to you please let us know either (i) at any RBC BlueBay website/service registration process; or (ii) by using the Unsubscribe option in RBC BlueBay emails; or (iii) by writing to RBC BlueBay at its registered address or any other contact details provided on specific RBC BlueBay website pages/communications. For your security, communications may be taped or otherwise monitored by RBC BlueBay.

To read our data protection statement please click here

To read the RBC GAM general data protection regulation statement click here


Cookie Policy

To help us deliver the highest levels of service, we may collect information about your use of our website. Don’t worry though – we have a number of processes in place to ensure that we respect your privacy.


What information do you collect and why?

We may also use cookies to collect information about your visit to our website. Cookies are small files stored on the hard drive of your computer which help us to improve our site and deliver a more personalised service. By storing information such as location and web pages visited, we can improve your browsing experience and the quality of the services we provide you. We can also keep you informed with information we think could be of interest. You do not need to supply any information if you don’t want to. You can change your cookie preferences by changing the setting on your web browser to delete or reject cookies. If you delete or reject cookies, you may be unable to access parts of our website.


Which cookies do you use?

Cookies are typically categorised as ‘session’ or ‘persistent’ cookies. Session cookies store details of progression through a website and are erased when the browser window is closed. Persistent cookies store user preferences for current and successive visits. In either case, cookies do not collect information that can identify the user in some way. For further information on cookies visit: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ If you have any questions, comments or complaints about our privacy policy or how we use cookies or if you would prefer that we no longer use these services, please contact us at digital@bluebay.com.

 

What are cookies used for?

  • To improve functionality

This website uses cookies to monitor and improve operations and functionality. These cookies do not contain personal or financial information. They gather statistical data such as the average time spent on a particular page. This kind of information provides insight on how to improve the design, content and navigation of the website.

  • Site personalisation

This website uses cookies as a means of offering visitors a personalized experience for future visits. For example, a persistent cookie is used to record if you have accepted the use of cookies on the website. This cookie allows you to browse the website in future without being shown our cookie notice every time.

  • Third party tracking Cookies

This website uses Google Analytics to collect anonymous information about how people use this website. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users' computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google's privacy policy is available at http://www.google.com/privacypolicy.html.

 

Duration of any Cookies set

This website stores cookies for a duration of 365 days.